NLP and Telehealth for Healthcare Management

AI in Healthcare Newsletter from March 11, 2019

Scott Gottlieb Resigns from FDA

FDA Commissioner Scott Gottlieb announced his resignation this past week. Dr. Gottlieb was appointed the commissioner of the FDA in May 2017. Since then, he took actions to improve patient access to drugs with a single manufacturer, hasten responses and recalls of hazardous food, and address the nation's opioid crisis. Finally, whether you're for or against FDA policies under Dr. Gottlieb in general, there's little doubt that awareness and acceptance of software, including apps and AI, have increased during his tenure.

AI for Radiology Resource Planning

A team at Toronto General Hospital-University Health Network applied natural language processing (NLP) to predict demand for radiology resources based on text reports of patients undergoing surveillance for hepatocellular carcinoma. They created an accurate model for the task, demonstrating the potential for machine learning in healthcare management and administration.

Telehealth for Medication Reconciliation

Medication reconciliation, the process of acquiring and using a patient's medication history, is a process fraught with potential for error. Patients often forget or misreport their medications. NewYork-Presbyterian Hospital implemented a telehealth solution for medication reconciliation, which resulted in up to 126% increase in medical reconciliations with no additional staff, and more time for pharmacists to review medication regimens of patients.

Where's That Ambulance Going?

Washington DC and a new CMS pilot program are creating new flows for 911 ambulatory calls, where nurses and first responders may, under non-emergency circumstances, guide patients to non-ED channels of care, like urgent care or telemedicine. While it's true that improved triage may lead to less ED overcrowding and lower ED costs, it remains to be seen whether this will lead to better patient outcomes.